Mulimi Pay's USSD service lets every farmer use the platform from any phone — no smartphone, no internet, no app. Check deliveries, payments, prices, and request Advance Pay in 30 seconds.
Works on MTN, Airtel, and Zamtel. No data, no app, no smartphone. Available 24/7 in English, Bemba, Nyanja, and Tonga.
Welcome to Mulimi Pay 1. My deliveries 2. My payments 3. Crop prices today 4. Find a depot 5. Help
Press 1 to see your delivery history. Press 2 to check payment status. Press 3 for today's FRA crop floor prices. Press 4 to find your nearest depot.
1. My deliveries You have 14 deliveries Last: 2.4 MT maize · K22,800 Status: Paid *. Back 0. Main menu
For sensitive actions like requesting an Advance Pay payout, the system asks for your 4-digit Mulimi Pay PIN. Same PIN you use for the farmer web portal.
Confirm Advance Pay request Amount: K8,000 Fee: K200 To MTN: 0977 ••• 4110 Enter PIN to confirm:
Every action triggers a confirmation SMS with a transaction reference. Save these — you can paste them into the Verify a Transaction tool on the Blockchain page to prove the action was anchored on-chain.
MULIMI: Advance Pay K7,800 sent to MTN 0977••4110. Ref PAY-91204. Reimbursed at next delivery. Verify on-chain: mulimipay.com/blockchain
See your last 5 deliveries with crop, weight, value, and payment status — straight from the menu.
Look up any payment by reference. The reply tells you the MNO, transaction ID, and exact amount paid.
Get crop floor prices per kilogram across all grades. Updates whenever the Ministry adjusts pricing.
Trigger an instant cash payout against an accepted delivery. Confirmed with your PIN, settled to your MNO.
Search by district. Get the depot name, contact number, and current capacity utilization.
Switch the menu between English, Bemba, Nyanja, and Tonga at any time from the Help menu.
No. Any GSM phone that can dial USSD codes works — basic Nokia, Itel, Tecno, even keypad phones. The menu uses only numbers and short text prompts.
Yes. The Mulimi Pay USSD service is zero-rated across MTN, Airtel, and Zamtel. You won't be charged airtime for navigating the menu or receiving SMS confirmations.
Visit your local FRA depot officer with your NRC. They can reset your PIN after verifying your identity. The new PIN is sent to you by SMS — you set your own permanent PIN on first use.
Yes. The first time you dial *696#, the menu asks for your preferred language. You can change it anytime from option 5 (Help) → 3 (Language).
USSD is designed for low-coverage rural networks — it uses signalling channels, not data. If you can make a call, you can usually use USSD. If the session fails, just redial.
Pick up your phone, dial *696#, and you're in. No download, no setup — works the first time.